KVONI Healthcare ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our telehealth services provided through our website and mobile application.
Information we collect
We collect personal information when you use our services, including your name, email address, phone number, date of birth, medical history, and other information relevant to your healthcare. We may also collect information about your device and internet connection when you access our services.
Use of information
We use your personal information to provide our telehealth services, including remote consultations with healthcare providers, prescription fulfillment, and medical advice. We also use your personal information to communicate with you about our services, send you marketing materials, and improve our services.
Disclosure of information
We may disclose your personal information to our healthcare providers for the purpose of providing our telehealth services. We may also disclose your personal information to third-party service providers who help us deliver our services, such as payment processors and marketing providers. We may disclose your personal information as required by law or to protect our legal rights.
Security
We use reasonable security measures to protect your personal information, including SSL encryption and two-factor authentication. However, we cannot guarantee that our security measures will prevent unauthorized access to your personal information.
Retention of information
We will retain your personal information as long as necessary to provide our services and as required by law. We may also retain your personal information to comply with our legal obligations, resolve disputes, or enforce our agreements.
User Account Deletion Policy
Users have the right to request the deletion of their account and personal data.
Procedure: Users may request account deletion by using an online form, using this link.
Verification: To protect user privacy, we may require identity verification before processing the deletion request.
Children's Privacy
We do not knowingly collect personal information from children under the age of 18. If we become aware that a user is under the age of 18, we will require parental or guardian consent before collecting any personal information from that user.
Parental or Guardian Consent
If a user under the age of 18 wishes to use our telehealth services, we require parental or guardian consent. We will collect the parent or guardian's name, email address, and phone number to verify consent. We will also collect the user's name, date of birth, and medical history to provide our telehealth services.
Third-Party Links
Our website and mobile application may contain links to third-party websites and services that are not owned or controlled by KVONI Healthcare. We are not responsible for the privacy practices of these third-party websites and services.
Changes to Privacy Policy
We reserve the right to change this Privacy Policy at any time, without notice. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our telehealth services, please contact us at support@kvoni.com